Statement on Information Obligation
Contact with us
If you contact us using the form on the website or by e-mail, we will store the data provided by you for six months for the purpose of processing your request and any follow-up questions. We will not share these data without your consent.
Delivery of Goods
We would like to point out that we store the following data for the purpose of order processing: Contact data, bank details, VAT number. The data provided by you are necessary for fulfilment of the contract and for any pre-contractual actions. Without these data we cannot conclude the contract with you. Data are not transmitted to third parties, except to the production company contracted by us and the logistics company for preparation of the goods, the transport company for delivery of the goods, and our tax consultant for the fulfilment of our fiscal duties.
If a contract is concluded, all data relevant to the contractual relationship will be stored until the end of the retention period under tax law (7 years).
In addition, the data name, address, goods purchased and purchase data will be stored until the expiry of product liability (10 years). The data will be processed on the basis of the statutory regulations in Art 6 Par. 1 lit a (consent) and/or lit b (necessary for fulfilment of contract) of the GDPR.
Our website uses so-called cookies. These are very small text files that are saved on your terminal with the help of your browser. They do not cause any damage.
If you do not want this, you can change your browser settings so that it informs you when cookies are to be saved and you can allow this on a case-by-case basis.
The functionality of our website may be restricted if cookies are deactivated.
Our website uses functions of the web analysis service Google Analytics. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Thereby, cookies are used that allow the use of a website by its users to be analysed. The information thus generated is transmitted to a server of the provider and stored there.
You can prevent this by changing the settings of your browser so that cookies are not saved.
We have concluded an appropriate data processing contract with the provider.
The relationship with the web analysis provider is based on the US-EU data protection agreement Privacy Shield.
The data will be processed on the basis of the statutory regulations in Art 6 Par. 1 lit a (consent) and/or lit f (legitimate interest) of the GDPR.
Our legitimate interest within the meaning of the GDPR is to improve our offering and our website. Since our users’ private sphere is important to us, the user data will be pseudonymised. The user data will be stored for a period of 24 months.
You have the possibility to subscribe to our newsletter on our website. In this case we need your e-mail address and your declaration that you consent to receipt of the newsletter.
To provide you with specific information we also collect and process details provided voluntarily concerning your interests, your agricultural operation and your postal code.
As soon as you have registered for the newsletter we will send you a confirmation mail with a link for you to confirm your registration.
The newsletter is sent via “MailChimp”, a newsletter distribution solution of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.
The e-mail addresses of our newsletter subscribers are stored on the MailChimp servers in the USA. MailChimp uses these data to send and to evaluate the newsletters on our behalf. MailChimp may further use these data at its own discretion to optimise or improve its own services, e.g. for technical optimisation of transmission and presentation of the newsletter, or for economic purposes to determine which countries the subscribers are from. However, MailChimp does not use the data of our newsletter subscribers in order to contact them directly, and does not disclose them to third parties.
You can cancel your newsletter subscription at any time. Please send your cancellation to the following e-mail address: firstname.lastname@example.org. We will then promptly erase your data in connection with the newsletter subscription.
You generally have the right to information, rectification, erasure, restriction of processing, data portability, withdrawal of consent, and to object to processing. If you believe that the processing of your data is in breach of data protection law, or that your rights under the data protection law have otherwise been violated, you can lodge a complaint with the regulatory authority. In Austria this is the Data Protection Authority.
Our contact details are as follows:
Hechenbichler GmbH, Cusanusweg 7, 6020 Innsbruck
Phone +43 512 29 18 10-0
Revised: March 2022